Refund Policy
1:1 Coaching Sessions
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Cancellations made with at least 24 hours’ notice may be rescheduled at no extra charge.
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Sessions cancelled with less than 24 hours’ notice are non-refundable and non-transferable.
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No-shows are treated as cancellations without notice.
Workshops & Group Sessions
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Refunds for group sessions are only offered if the event is cancelled or rescheduled by MindStrong Coaching™.
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If you’re unable to attend, your place can often be transferred to someone else — just email us in advance.
Programmes & Digital Products
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Due to the immediate access provided to digital resources, no refunds are issued once access is granted.
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If you believe you purchased in error or are unhappy with the experience, please contact us — we’ll do our best to make it right.
MindStrong Retreats
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Retreat bookings are non-refundable due to limited availability and upfront costs involved.
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However, your booking may be transferable to another person or future event at our discretion — please get in touch at least 21 days prior to the retreat date.
